Business & Accounting

This course is designed for those working in a company who will be taking on the responsibility of being a mentor, supporting the learning and development of other members of staff who are undertaking training.

The course provides the specialist skills required and provides a framework to work within for both the Mentor and those they are supporting (Mentee’s).

The Award for Personal Licence Holders is a one day course ideal for those who want to develop a career within a restaurant or bar establishment. The BIIAB Personal Licence Holders qualification is also a requirement of the Licensing Act 2003 if you apply for a personal licence. It covers a wide range of topics including the roles, responsibilities and functions of licensing authorities within the framework of the licensing objectives, and the role and legal responsibilities of the personal licence holder.

Location: Colchester Institute
Duration:1 Day
Price:£170 per delegate

The primary objective of this training will be to foster an environment of enhanced customer engagement for anyone involved in sales and customer service. This course is designed to increase your customer engagement, sales and profit margins.