Business & Accounting

This course is designed for those working in a company who will be taking on the responsibility of being a mentor, supporting the learning and development of other members of staff who are undertaking training.

The course provides the specialist skills required and provides a framework to work within for both the Mentor and those they are supporting (Mentee’s).

The primary objective of this training will be to foster an environment of enhanced customer engagement for anyone involved in sales and customer service. This course is designed to increase your customer engagement, sales and profit margins.